Customer Testimonials

Excellent Service ! The assistant was Very good and patient with me.. The wait was not long very timely.

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This is quite a story, but I do feel like it needs to be told. The first week of July I found a 2012 Hyundai Veracruz with 100,000 miles for sale at this dealership, Tasca Hyundai in Stamford, CT, listed for $6700. I made a general inquire asking if it was still available and received a phone call from who I was told was the sales manager, Alex. I was 95% sure I wanted the car so I told him I would make an offer of $6000 and explained that after reading the Carfax, the car needed a radiator flush transmission service, AWD serviced etc. ... Read More

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DealerRater - Sep 19, 2026

This is quite a story, but I do feel like it needs to be told. The first week of July I found a 2012 Hyundai Veracruz with 100,000 miles for sale at this dealership, Tasca Hyundai in Stamford, CT, listed for $6700. I made a general inquire asking if it was still available and received a phone call from who I was told was the sales manager, Alex. I was 95% sure I wanted the car so I told him I would make an offer of $6000 and explained that after reading the Carfax, the car needed a radiator flush transmission service, AWD serviced etc. and while I thought it was a good car and the car I really wanted it did need some work. Alex asked if I had a trade-in. I told him I had a 2019 Mazda CX five sport in red with 104,000 miles. The trade-in value on this car is 11,500 as told to me by CARFAX, KBB and my Capital One lender. That same car on a lot would fetch $18-$20,000. Regardless, I sent in 20 or more photos of my car and also included a Craigslist ad where I was trying to sell the car ( I did eventually for $13,500) Two days passed and I never hear back!! When I check to see if the car is still for sale, I’m shocked to see that it is for sale at $8700!! I immediately reached out to Luigi and asked him who was protecting my interest here, I was sure that I was the first person to inquire about the car and I was sure that I had made a genuine verbal offer on the car. My husband being a lawyer, I know that a verbal offer can be considered legal. I was told without a cash deposit they cannot hold the car. I responded that that wasn’t exactly my question. I had a verbal conversation with the sales manager of this car establishment and made a verbal offer on this car, two days later it is $2000 more dollars than it was listed for originally and no one has so much as called me back. After some hemming and hawing I was told that my VIN number on the trade-in was incorrect and they assumed I wasn’t interested. What sales manager of a car dealership does not give you a call back after a verbal offer has been made? I don’t know either. What kind of dealership raises the price of a car $2000 after offering it for sale and then receiving an offer for it. The ethics of this question is lost on me too. I was told by Alex that Luigi would get my paperwork ready with a buyout amount for the Veracruz. Meaning that the cost of the Veracruz would not be covered by the trade-in of the Mazda. As stated the trade-in value of the Mazda was $11,500. The Veracruz was originally listed at $6700 relisted at $8700 but I would have a buyout amount? I was so upset by this point I was shaking all over and discontinued all Communication with Tasca. I assumed that I was never gonna get the car and proceeded to write a scathing review, telling nothing but the truth mind you. After a week, I inquired again and was told the car sold, I inquired again with a different email and name and was told that yes the car is available! I did email the GM at this point, but then it disappeared off the lot, I assumed it sold. As I said earlier, it was the car I wanted so I kept the 12 Veracruz in my search engine and the car pops up for sale in Norfolk, Virginia. Auto Nation, Norfolk. An independent lot not the chain. Exact same mileage, exact same Carfax I assume after the review that they simply sold the car at auction. Their loss my gain I picked it up in Norfolk for $7200. Very little negotiation could’ve brought me to that number in Stamford and they would’ve gotten a very nice 19 Mazda. I got the car I wanted after all with the exact same mileage at a fair price from a very fair dealer and Stamford gets this review a lost sale and what was a great Mazda. If you’re looking for a good used car and an honest dealer try a small independent lot called Auto Nation in Norfolk. Do not ever step foot on Tasca Hyundai in Stamford, Connecticut. I cannot review any of their other lots. This is a big dealership, but the guys running the Stamford unethical.

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I've been a customer at Tasca Hyundai for almost 10 years, across three cars. They've always been my go-to for service, repairs, and general car issues, and I've consistently left happy. When I heard about the new ownership, I was a little hesitant. I just came in for my first service since the change, and I was glad to see the same staff still there — they're as polite and professional as ever, which is honestly one of the biggest reasons I keep coming back. That said, one thing has changed that disappointed me: they used to send ... Read More

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DealerRater - Jul 21, 2026

I've been a customer at Tasca Hyundai for almost 10 years, across three cars. They've always been my go-to for service, repairs, and general car issues, and I've consistently left happy. When I heard about the new ownership, I was a little hesitant. I just came in for my first service since the change, and I was glad to see the same staff still there — they're as polite and professional as ever, which is honestly one of the biggest reasons I keep coming back. That said, one thing has changed that disappointed me: they used to send customers next door for a free car wash voucher since they couldn't wash cars on site. Under the new ownership, that's stopped. I was told it's a "transition" while they build out their own car wash, but in the meantime, I'd expect the same level of service customers have always gotten, not a reduction while they get their new setup in place. There are other Hyundai dealerships closer to me, but I've always chosen Tasca because of the experience. This visit has me reconsidering whether I'll keep coming back. If they are cheaping out on such basic things like this makes me worry what else they are cheaping out under the hood.

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Jonathan was a great problem solver, courteous polite, professional and knowledgeable! We will go to him for our next vehicle!

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They were very kind and welcoming and made the process very easy. Definitely would recommend

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Very concerned about my situation, helped me out and a little matter of time. Excellent service.

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I had a great experience purchasing my car from this Hyundai dealership. The staff was friendly, professional, and helpful throughout the entire process. They took the time to answer all of my questions and made sure I felt comfortable with my purchase. The buying process was smooth and stress-free, and I never felt pressured. Even after the sale, they have continued to provide excellent customer service. I am very happy with my car and would definitely recommend this dealership to anyone looking for a new or used vehicle.

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I purchased a brand new 2026 Hyundai Palisade in Stamford December 2025, and within weeks of ownership, I began experiencing serious mechanical issues. Since February, I have brought this vehicle in for service 4 times at my local Hyundai in Milford due to the engine light coming. They don’t provide loaners, unless you speak with a manager and don’t reimburse you for uber/lyft. So I decided to take my car to Hyundai Stamford since that’s where I purchased the car. The car has been dropped off at that location about 4-6 times the same recurring engine problem. Each visit ... Read More

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DealerRater - Jun 1, 2026

I purchased a brand new 2026 Hyundai Palisade in Stamford December 2025, and within weeks of ownership, I began experiencing serious mechanical issues. Since February, I have brought this vehicle in for service 4 times at my local Hyundai in Milford due to the engine light coming. They don’t provide loaners, unless you speak with a manager and don’t reimburse you for uber/lyft. So I decided to take my car to Hyundai Stamford since that’s where I purchased the car. The car has been dropped off at that location about 4-6 times the same recurring engine problem. Each visit follows the same pattern: the dealership reads the engine code, holds the car for days, then calls to say it’s ready — only for the issue to return almost immediately. Most recently, the car was kept for over a week. I was told the camshaft sensor had been replaced (same thing the Milford dealership told me they did) and that the problem was resolved. Less than 10 hours after picking up my vehicle, 12 warning lights illuminated simultaneously and the car became completely inoperable. I had to cycle the ignition four times before the car would move. The engine light returned shortly after. This is a 2026 vehicle with currently 5,500 miles on it. The repeated failure to properly diagnose and repair this issue is unacceptable. Making matters worse is the complete breakdown in communication — calls go unanswered, and even my Hyundai case manager has been unable to reach anyone at this dealership for updates. I would strongly caution any potential buyer to consider this dealership’s service record or Hyundai in general before making a purchase.

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Antonio was very patient and answered all my questions, showed me exactly what I asked for and never once tried to upsale me! Highly recommend Antonio, Robert and all the team at this fine dealership!

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Professional a d friendly. Price was good. Car was clean. Discussions about aftermarket accessories was kept to a minimum.

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I had a very good experience working with Robert and the team at TASCA Hyundai

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I started looking for a Tucson and reached out to Tasca Hyundai just to schedule a test drive. Marvel, the Internet Business Manager, reached out to me via text while I was driving to the dealership. I was pleasantly surprised to be greeted by Antonio, who had great energy and a warm, welcoming way about him. In the meantime, Marvel had already let Antonio know I was on my way and met me in the showroom to introduce himself. Antonio took Lori and me on a test drive, and we absolutely loved the car. Fernando, the Sales Manager, assisted in ... Read More

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DealerRater - May 7, 2026

I started looking for a Tucson and reached out to Tasca Hyundai just to schedule a test drive. Marvel, the Internet Business Manager, reached out to me via text while I was driving to the dealership. I was pleasantly surprised to be greeted by Antonio, who had great energy and a warm, welcoming way about him. In the meantime, Marvel had already let Antonio know I was on my way and met me in the showroom to introduce himself. Antonio took Lori and me on a test drive, and we absolutely loved the car. Fernando, the Sales Manager, assisted in putting together a great leasing deal. What stood out most was that everyone was hands-on, professional, and never pushy. They even let us leave to think about the Tucson without trying to hold Lori and me hostage like some dealerships do. I highly recommend Tasca Hyundai if you are looking for a new vehicle and want a comfortable, pressure-free buying experience.

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Robert was quick to assist with a problem nobody can solve. He found a solution and advised me well. I would recommend Robert to anyone who wants a car!

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Jonathan was very helpful and patient during the process. I was looking for smashing very specific and he was able to deliver. I got a fair deal after another dealer offered an outrageous price for the same vehicle.

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The customer service is outstanding, I purchased a new car come with Todd. He's great guy!

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Wow -- this place is so great! I had been looking for a used car in good shape for my mom, and honestly, after dealing with 3 other dealerships who kept piling on undisclosed fees, I was about to give up. Luckily I stuck with it and found a car at Tasca Hyundai in Stamford. They are completely up front about all the costs, and even gave me a quote in writing before I went it. I worked with Antonio, Ryan and Tom -- all were amazing to work with. They were super patient with me and I will definitely go ... Read More

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DealerRater - May 2, 2026

Wow -- this place is so great! I had been looking for a used car in good shape for my mom, and honestly, after dealing with 3 other dealerships who kept piling on undisclosed fees, I was about to give up. Luckily I stuck with it and found a car at Tasca Hyundai in Stamford. They are completely up front about all the costs, and even gave me a quote in writing before I went it. I worked with Antonio, Ryan and Tom -- all were amazing to work with. They were super patient with me and I will definitely go back to them the next time I need to get a car - used or new. Highly highly recommend!!

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Great experience! A Jordan was wonderful to work with! Thank you for helping us with the purchase!

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Evan was an excellent salesperson—friendly, attentive, and extremely knowledgeable. He knew the car inside and out and took the time to clearly explain all of its features in detail. He made the entire process smooth and easy, which I really appreciated. Evan was professional throughout and a pleasure to work with. Highly recommend!

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The staff there was very professional, informative, and knowledgeable. I was treated kind I would recommend them.

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This dealership was extremely kind and generous when I was looking to get a specific Hyundai Kona and they were able to provide me with the exact one I wanted. They made sure to acquire what I wanted in the car, as well which I appreciated.

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The service from all staff was courteous and efficient and made my purchase of a 2026 Tucson hybrid a pleasure

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We had a fantastic experience here! The team was professional, transparent, and never made me feel pressured. They made the entire car-buying process smooth and stress-free. Highly recommend if you're looking for honest service!

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Jonathan is knowledgeable and friendly. Smooth selling process. I did not have to spend too much time negotiating

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Antonio was my sales representative when I purchased my Hyundai Kona yesterday. He listened to my preferences and guided me through the choices and preferences in a way that did not make me feel pressured or rushed. John was also very helpful and pleasant in completing the financing process.

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Wonderful experience with Jonathan at Tasca Hyundai of Stamford and appreciate the professionalism of the entire team. Thank you all - highly recommend!

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Staff was welcoming and informed us of all our options . They showed all the all the safety features of our new car ! Tasca is our new family dealership!

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After dying in traffic, our 2007 Sonata (in good shape and with only 85,000 miles) was towed to Tasca Hyundai for repairs. The diagnostic process for a non-running 19 year old car was a nightmare. The service dept. had difficulty diagnosing the problem. It was taking a very long time, required many replacement parts and a few heated discussions, not to mention a lot of patience. The process was extremely frustrating and repair costs were still mounting. The value of the car was not worth what these repairs might end up costing us. We met with Mr. Serrano, the new General Manager, to ... Read More

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DealerRater - Apr 4, 2026

After dying in traffic, our 2007 Sonata (in good shape and with only 85,000 miles) was towed to Tasca Hyundai for repairs. The diagnostic process for a non-running 19 year old car was a nightmare. The service dept. had difficulty diagnosing the problem. It was taking a very long time, required many replacement parts and a few heated discussions, not to mention a lot of patience. The process was extremely frustrating and repair costs were still mounting. The value of the car was not worth what these repairs might end up costing us. We met with Mr. Serrano, the new General Manager, to explain our circumstances, and to "argue" our case. Mr. Serrano listened intently to whatever we had to say, and within an hour, had spoken to the service department and resolved everyone's concerns in a very agreeable and unexpected way. Both my husband and I left the dealership feeling that Mr. Serrano was very professional and respectful to us, and he had earned our trust. We decided to forego any more repairs on the Sonata and returned to Tasca to purchase a new Hyundai Tucson. If we had not met with Mr. Serrano, we would have had a huge repair bill, possibly no car to show for it, and would definitely have gone elsewhere to purchase a new car ... but he won our trust. We feel that Tasca Hyundai is now under the very capable watch of Mr. Serrano, and we returned there to purchase our new car. The purchasing process was a pleasure. Our salesman was very knowledgeable. Mr. Serrano greeted us with a friendly smile and handshake, and made sure that we were taken care of and happy at the end of our experience. He is an upstanding individual in an industry that sometimes has a "bad" reputation. Kudos to Mr. Serrano, and a big THANK YOU from two very satisfied customers and fans!

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Shockingly bad dealer. And the cars are lousy and they can't fix them when they break down. I couldn't be more disappointed with my experience with Hyundai and the Tasca dealership. My 2025 I5 had an ICCU failure with only 3,700 miles on it and when only four months old. (This is a catastrophic and terrifying failure where the car completely stops. I am now aware that this is a long-standing problem with Hyundais, that they have not been able -- or willing -- to resolve. And there is no fix. They just replace the part eventually, and you are ... Read More

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DealerRater - Mar 28, 2026

Shockingly bad dealer. And the cars are lousy and they can't fix them when they break down. I couldn't be more disappointed with my experience with Hyundai and the Tasca dealership. My 2025 I5 had an ICCU failure with only 3,700 miles on it and when only four months old. (This is a catastrophic and terrifying failure where the car completely stops. I am now aware that this is a long-standing problem with Hyundais, that they have not been able -- or willing -- to resolve. And there is no fix. They just replace the part eventually, and you are no less likely to have it happen again.) They didn’t repair my car for well over two months. I never received a call from an owner or manager of the dealer, or my salesman (who answered a few texts, but was unapologetic and zero help). No acknowledgment of the very unfortunate situation, or reassurance that they were doing everything possible to resolve my case. When calling, I never once got through to a live person in the service department ... it always went into a generic voicemail, no matter when you call, and they seem oblivious to messages left. (One time when I got through, it was because I went to sales and, surprise, got a person immediately, who I then begged to get me through to service.) I couldn't even speak to someone about a loaner for the first week. (I was assured by Hyundai Corporate that my rental and Ubers would be paid for; then they refused to pay in full.) **Even Hyundai’s corporate office told me they weren't getting through to, or return phone calls from, this dealership.** The service rep was snarky, unprofessional, unhelpful, and even dishonest at times. The attitude from the beginning was as if they were doing me a tremendous favor. Once I didn't check in for three weeks, and still the response was hostile. I think it is fair to say it is the worst customer service I have ever received from a business. That this is what you get when a brand new, expensive car breaks down -- that they can't fix -- is shocking. The straw that broke the camel's back was when I was told by my service rep, "And if you would like you are more than welcome to pick up your vehicle if it’s taking to [sic] long." This is an unacceptable reply. I had a fully inoperable car that they couldn't fix, and then tell me I can come pick it up if I am frustrated. They are unabashed in their snark -- even willing to put it in writing. Before you buy a Hyundai, spend some time on Facebook groups connected to these cars. People are having serious problems, repair parts are not available, and the service they are receiving in response is unacceptable. And if you decide to buy one, I sincerely encourage you to choose a different dealership.

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Jayson Higgins is excellent. He is very knowledgeable and informative and gives excellent advice, patient and attentive. Johnny Quezada is also excellent as a service advisor. I hit a huge pothole and had both left side tires completely destroyed and Johnny got things fixed perfectly and very timkely.

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Save yourself the headache and go elsewhere. My experience with Tasca Hyundai was a disaster from start to finish. I spent 6+ hours in the building (doing the salesperson's job for him while he sat on his phone), only for them to fail to ground my lease. I spent two months fighting delinquency bills for a car I didn’t even own anymore. Customer service is nonexistent; I was hung up on three times just trying to get a manager to fix their mistake. Unprofessional and disorganized.

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Geles and his staff were great made the experience smooth and stress free will be back

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1 Star – Avoid Evan Blinder and Tasca Hyundai Stamford/Stamford Hyundai at ALL Costs My experience with Evan Blinder at Tasca Hyundai Stamford/Stamford Hyundai was hands-down the most dishonest and unethical dealership interaction I’ve ever had. About six months before my lease was due, Evan called me with what sounded like a great offer: turn in my lease early and they would waive my excess mileage, wear and tear, and all remaining fees, provided I purchased and traded in with them. Based on that promise, I moved forward. What followed was a classic bait-and-switch. Suddenly, the dealership claimed that ... Read More

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DealerRater - Dec 2, 2025

1 Star – Avoid Evan Blinder and Tasca Hyundai Stamford/Stamford Hyundai at ALL Costs My experience with Evan Blinder at Tasca Hyundai Stamford/Stamford Hyundai was hands-down the most dishonest and unethical dealership interaction I’ve ever had. About six months before my lease was due, Evan called me with what sounded like a great offer: turn in my lease early and they would waive my excess mileage, wear and tear, and all remaining fees, provided I purchased and traded in with them. Based on that promise, I moved forward. What followed was a classic bait-and-switch. Suddenly, the dealership claimed that I did have to pay all the fees after all—and Evan insisted that the finance department “called and explained it to me” and that I agreed. I absolutely did not. Had I been told the truth upfront, I never would have gone through with the trade. To their credit, they offered compensation for the remaining lease payments—but I kept paying those payments myself throughout the remainder of the lease term. Meanwhile, they completely failed to notify Hyundai Motor Finance that they had taken my car back four months early. That “oversight” cost me: Loyalty rebates I should have been eligible for Reimbursement for excess wear and tear And left Hyundai Finance believing I still had possession of a vehicle the dealership had already taken Not notifying Hyundai Finance about taking the car back early isn’t just sloppy—it’s highly questionable and, frankly, unethical. The entire experience left me feeling misled, taken advantage of, and stuck paying for their mistakes. The worst part is the complete lack of accountability. The cars themselves are great, but the sales practices and conduct at this dealership—especially from Evan Blinder and the finance team—are absolutely not. Save yourself the headache and stress. Find a different dealership with honest people who treat customers with transparency and integrity.

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I had a great experience with Gelis, he has been very helpful and made the process very quick and easy the day I purchased the car. Even now a couple weeks later has helped me with some questions I had. Thank you!

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A terrible dealership to deal with I made a purchase there oct 1 2025 sales man Evan sales manager Yousif finance John Sullivan promises were made and as of now nov 19 they have not taken care of the issue I called Evan no return calls called Yousif left messages with other sales managers that were going to personally give him the message and left phone messages no return calls the last time I spoke to Yousif he said the check was being processed it looks like he was lying that was on 10/23/2025 still no check or return calls from my messages but ... Read More

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DealerRater - Nov 19, 2025

A terrible dealership to deal with I made a purchase there oct 1 2025 sales man Evan sales manager Yousif finance John Sullivan promises were made and as of now nov 19 they have not taken care of the issue I called Evan no return calls called Yousif left messages with other sales managers that were going to personally give him the message and left phone messages no return calls the last time I spoke to Yousif he said the check was being processed it looks like he was lying that was on 10/23/2025 still no check or return calls from my messages but they were so nice while I was purchasing the suv all this is because they a extra fee was added to the total after we agreed on a final price I wouldn’t have known it if I didn’t go over the final paperwork Yousif said face to face with me that the check was in progress my advise there are a lot of other dealerships that would love to have your business Bill Byron

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They have had my car for months now. I’ve called them at least three times a week to checkup but no update. First they said my transmission would take a week, then two, then they didn’t know when it would arrive. go somewhere else and save your time.

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Joe was a delight to work with, authoritative, patient and professional. I wish I could say the same for the dealership which is a hot mess – chaotic and unprofessional. After test driving three different cars, with Joe's help my wife and I settled on a Tuscan. What ensued can best be described as torturous, with endless delays and limp excuses. We had arrived at 12:30pm with virtually no other customers present. We managed to complete the paperwork and left that evening at 7pm. Would I purchase from that dealer again? Only with a gun to my head

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I just purchased my new car, and I couldn’t be happier. From the moment I walked in, Gelis made me feel welcomed. He was honest and very supportive through every step of the process. He took the time to explain all the features, answer every question, and made sure I drove away confident and excited. Thank you again

I wish I had bought my car elsewhere. Completely unreliable service.

Can’t trust these people. They overcharge for servicing above the prices quoted by Hyundai online while booking. Never gave me my multipoint inspection report but every person I spoke with told me that the multipoint inspection report recommended something different - one said my brake pads were in the Red territory and the rotors needed replacement, another said brake pads were in Amber and rotors needed resurfacing but all 4 tyres were in Red territory. When I asked for actual measurements, I noted they would have corresponded to Amber both for brake pads and tyres, but the other guy gave ... Read More

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Google - Oct 28, 2025

Can’t trust these people. They overcharge for servicing above the prices quoted by Hyundai online while booking. Never gave me my multipoint inspection report but every person I spoke with told me that the multipoint inspection report recommended something different - one said my brake pads were in the Red territory and the rotors needed replacement, another said brake pads were in Amber and rotors needed resurfacing but all 4 tyres were in Red territory. When I asked for actual measurements, I noted they would have corresponded to Amber both for brake pads and tyres, but the other guy gave me a different set of numbers. I got an oil change and got out of there! Terrible, misleading behaviour and the service office staff are super rude and unhelpful too.

This is a review for the service side of the dealership, specifically for one person I dealt with this morning. I have had very good interactions with the sales side and several of the employees when I was in the customer lounge, but I left frustrated after having to deal with one person in particular at the service desk. I came to Stamford Hyundai for routine service on my Ioniq 5. Since I bought the car online and had it delivered, this was my first time visiting the dealership in person. On the positive side, scheduling the appointment was easy and ... Read More

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Google - Oct 27, 2025

This is a review for the service side of the dealership, specifically for one person I dealt with this morning. I have had very good interactions with the sales side and several of the employees when I was in the customer lounge, but I left frustrated after having to deal with one person in particular at the service desk. I came to Stamford Hyundai for routine service on my Ioniq 5. Since I bought the car online and had it delivered, this was my first time visiting the dealership in person. On the positive side, scheduling the appointment was easy and pleasant. The woman who helped me on the phone was great. When I arrived, I waited for about 5 minutes, waiting for someone to help me. Finally, a young man at the desk was polite and helpful in taking my keys and directing me to the lounge. The ladies in the upstairs waiting area were also very kind and welcoming. Unfortunately, my experience with Valerie at the service desk was not positive. She called me about 10 minutes later, saying I had not checked in with an Advisor. She sounded upset, maybe because she thought I had missed my appointment. I thought I had checked in, when I gave my keys to the guy, but no big deal. It's my first time here, I said, sorry about that, I'll be right down. When I came downstairs, again, no one acknowledged me again. I asked the 2 ladies at the desk, which one of you called me? Valerie said she did. Ok great! So what do I need to do to check in? "You're here for the routine service?" she asked. Yep! "Ok, we'll call you when it's done." So that was the check-in I needed to do? After the service was finished, I asked about a clunking noise I had mentioned when making the appointment. Valerie told me I hadn’t brought it up when I “checked in,” even though she never actually asked me if there were any issues and I had assumed (mistakenly) that it was in the notes when I made the appointment. Instead of trying to resolve the misunderstanding, she was dismissive and explained that I would have needed to leave the car for the whole day for a diagnosis, which directly conflicted with what I was told on the phone. The tone of the conversation made it feel like the mistake was mine and that it was my fault for not telling her, when in fact I had communicated the concern ahead of time. No attempt to try to help resolve, no advice to try to make another appointment, just the point that it was my fault for not telling her (even though it sounds like they wouldn't have been able to do anything anyway since I didn't make a "Diagnosis" appointment for the whole day). So basically, I drove 45 minutes and waited close to 2 hours to have the tires rotated. Look, I get it, I understand that systems change (the dealership is in the process of transferring over to new owners), things fall through the cracks, and people have off days, but what does matter is how customers are treated, especially when you're in a service role. Valerie’s attitude and tone left me feeling like I was to blame for the miscommunication on their end, frustrated that everything was my fault, and overall just really unwelcomed, which is pretty disappointing for a first-time service visit. Others might have great experiences with other service desk employees there, but I do hope management addresses this with Valerie so future customers don’t have the same experience I did, because first impressions really matter.

I am so so happy with my purchase and the staff made the process a great experience. They were transparent, kind, and easy to work with. More than that, they were patient. I was not an easy customer and was nervous about financing. They took their time so that I felt at ease and comfortable with my purchase. I would recommend them any day of the week and plan to continue bringing Stamford Hyundai my business in the future. Thank you!!

We really liked working with Jonathan. He made us feel welcome from the beginning and provided us the details needed to make an informed decision about our purchase. He was very knowledgeable, helpful, and responsive throughout the process. We highly recommend him for anyone looking into buying a car.

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The worst agency that can exist, I took my car for a service and they hit it, they broke a sensor of the door and windshield and the Manager after a month tells me to call my insurance and they gave me the car, indicating that they did not have the images!, it is outrageous!, they treated me in the worst way, I do not recommend this dealership much less this brand, the worst experience and treatment I received in my life.

We purchased a new Tucson at Stamford Hyundai after checking out a few other dealerships in the area. Our salesman, Jonathan Dorvil, was extremely professional, responsive, and courteous. He made the whole process from test driving to purchasing very smooth and pleasant. We highly recommend working with Jonathan at Stamford Hyundai for your next car purchase.

Poor business practices… I would avoid Stamford Hyundai. Even a shady used car dealer puts in more effort. The story: I initially reached out to Stamford Hyundai, because they had the exact used Infiniti I was looking for. I spoke with a sales person Evan numerous times over a 4 day period. I explained that I lived pretty far (1.5 hours away), and I needed as much info as possible on the car. Evan told me the car was in great shape, and had no excessive wear. The day prior to making the trip; he put me in touch with Kevin (sales ... Read More

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Google - Sep 16, 2025

Poor business practices… I would avoid Stamford Hyundai. Even a shady used car dealer puts in more effort. The story: I initially reached out to Stamford Hyundai, because they had the exact used Infiniti I was looking for. I spoke with a sales person Evan numerous times over a 4 day period. I explained that I lived pretty far (1.5 hours away), and I needed as much info as possible on the car. Evan told me the car was in great shape, and had no excessive wear. The day prior to making the trip; he put me in touch with Kevin (sales manager) to negotiate a warranty in the price of the car. Kevin upsold the car, and explained how “aggressively priced” the vehicle was (being a one owner with a clean history). Basically a typical sales manager routine, and said that was the best he could do. I left the conversation by telling Kevin that I would take the trip the following day to look at the car, and potentially purchase on the spot. Fast forward to the following day… I drove out to CT (took me over 2 hours with traffic). A sales person pulls the car around for me to look at. I was beyond SHOCKED when I looked at the car. - The car looked like it was used for off-roading. There was dirt/mud on the inside and outside (interior being the most dirty). - The front bumper clips were out of place - The engine valves had a tapping sound (definitely more the others that I had already looked at prior). - There was a noticeable gash on the lower portion of the rear bumper The car wasn’t detailed or clean at all. ZERO effort!! It was so nasty, I wouldn’t even get in the car (wish I had taken pictures). I couldn’t believe that a professional car dealership didn’t bother to detail the car prior to listing. THEY EVEN HAVE A CARWASH DIRECTLY NEXT DOOR! To make matters even worse, the salesperson lied about how long they had the car. He said that the car was “just brought in a week prior, and they didn’t have a chance to clean after the shop finished with it”. Meanwhile, a previous sales person said they had that car for over three weeks. I spent 5 minutes (at most) looking at the car, hopped in my truck, and left. I was so frustrated that I didn’t even ask to speak with Kevin So to put into perspective.. - I drove slightly over 3.5 hours round trip, and spent 5 minutes looking at the vehicle. - The condition of the car was misrepresented. I want reimbursement for my gas, tolls, and time. I’m filing a better business bureau complaint. I even called Kevin on my way home, and he didn’t bother to call me back.

Poor business practices… I would avoid Stamford Hyundai. Even a shady used car dealer puts in more effort. The story: I initially reached out to Stamford Hyundai, because they had the exact used Infiniti I was looking for. I spoke with a sales person Evan numerous times over a 4 day period. I explained that I lived pretty far (1.5 hours away), and I needed as much info as possible on the car. Evan told me the car was in great shape, and had no excessive wear. The day prior to making the trip; he put me in touch with Kevin (sales ... Read More

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DealerRater - Sep 16, 2025

Poor business practices… I would avoid Stamford Hyundai. Even a shady used car dealer puts in more effort. The story: I initially reached out to Stamford Hyundai, because they had the exact used Infiniti I was looking for. I spoke with a sales person Evan numerous times over a 4 day period. I explained that I lived pretty far (1.5 hours away), and I needed as much info as possible on the car. Evan told me the car was in great shape, and had no excessive wear. The day prior to making the trip; he put me in touch with Kevin (sales manager) to negotiate a warranty in the price of the car. Kevin upsold the car, and explained how “aggressively priced” the vehicle was (being a one owner with a clean history). Basically a typical sales manager routine, and said that was the best he could do. I left the conversation by telling Kevin that I would take the trip the following day to look at the car, and potentially purchase on the spot. Fast forward to the following day… I drove out to CT (took me over 2 hours with traffic). A sales person pulls the car around for me to look at. I was beyond SHOCKED when I looked at the car. - The car looked like it was used for off-roading. There was dirt/mud on the inside and outside (interior being the most dirty). - The front bumper clips were out of place - The engine valves had a tapping sound (definitely more the others that I had already looked at prior). - There was a noticeable gash on the lower portion of the rear bumper The car wasn’t detailed or clean at all. ZERO effort!! It was so nasty, I wouldn’t even get in the car (wish I had taken pictures). I couldn’t believe that a professional car dealership didn’t bother to detail the car prior to listing. THEY EVEN HAVE A CARWASH DIRECTLY NEXT DOOR! To make matters even worse, the salesperson lied about how long they had the car. He said that the car was “just brought in a week prior, and they didn’t have a chance to clean after the shop finished with it”. Meanwhile, a previous sales person said they had that car for over three weeks. I spent 5 minutes (at most) looking at the car, hopped in my truck, and left. I was so frustrated that I didn’t even ask to speak with Kevin So to put into perspective.. - I drove slightly over 3.5 hours round trip, and spent 5 minutes looking at the vehicle. - The condition of the car was misrepresented. I want reimbursement for my gas, tolls, and time. I’m filing a better business bureau complaint. I even called Kevin on my way home, and he didn’t bother to call me back.

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I absolutely do not recommend buying there. If you have the opportunity to buy somewhere else, do it. They damaged my car and did nothing to fix it. They held it for over six months just to void the warranty, and then told me it was no longer possible. BE CAREFUL, DO NOT BUY THERE!

Working with Jonathan Dorvil at Hyundai in Stamford CT was truly a wonderful experience. Besides being so warm & friendly, he is knowledgeable, caring, patient & was able to answer any questions we had. He made himself available for phonecalls as well. He assisted me in setting up important connections in car as well. My husband & I both felt dealing with Jonathan was terrific!

Great experience. Thank you Jon and Gelis. Made sure I had everything I needed during - and most importantly after - my purchase. Easy to reach, open to my questions, and got me what I needed to enjoy my car

Really Excellent service from Aleshea Jordan, Showed me everything I need to know about my car and went absolve and beyond! Thank you for your service!

Jonathan Dorvil was absolutely amazing to work with! He treated us with respect, listened to our needs, and made sure we felt comfortable every step of the way. His professionalism and kindness truly stood out. Thanks to him, we were able to get the perfect car. I would definitely recommend Jonathan to anyone looking for an honest and helpful salesperson.

We had an amazing experience thanks to Jonathan Dorvil. He was kind, attentive, and truly went above and beyond to help us find the right car. From start to finish, he made the process easy and stress-free. Jonathan is by far the best — professional, patient, and always willing to answer our questions. We highly recommend him if you’re looking for someone you can trust when buying a car!

Excellent service! John Dewitt not only make sure my car was fixed but also went above and beyond to make sure everything was running smoothly. Communication was clear, the work was thorough, and the care for my car really stood out. Highly recommend!

Easiest purchase ever at a good price. Never left my house. A+

Had a great experience with Brendan Doty!

I had a great purchase and support experience at Hyundai Gelis Ates is the best salesman I have dealt with these 45 years!!! He is extremely pleasant, knows the cars and best of all doesn’t push for a sale! Thank you Gelis. Keep up the great work Chitra Ram

I had a great experience when I leased my hybrid sonata from the dealership Gelis Ates is the best - very professional, knowledgeable and extremely personable I continue to call him if I have a question or problem Gelis is always there for me Thank you Gelis fir all your support Dr. Maya Reddi Stamford

Brendan Doty was very helpful in the purchase of our Kia. Easy process.

The incompetence is insane here. Came in for a regular service. Took 2 hours which is the fastest its been. But when I went to get my paperwork, someone moved my car back to the back and lost the keys. I sat while they "looked for the keys" for over 2 hours and offered me a "shuttle" home, saying they would bring me my car. I dont know how they expected to do that without keys but I explained that I came in with a car and needed to leave with a car. I was told a lease ... Read More

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Google - Aug 29, 2025

The incompetence is insane here. Came in for a regular service. Took 2 hours which is the fastest its been. But when I went to get my paperwork, someone moved my car back to the back and lost the keys. I sat while they "looked for the keys" for over 2 hours and offered me a "shuttle" home, saying they would bring me my car. I dont know how they expected to do that without keys but I explained that I came in with a car and needed to leave with a car. I was told a lease was being processed. 45 min late I find out there is no lease and. Told about the shuttle again. I explain i cannot take a shuttle. Finally someone offers to make me a new key. I say yes. They say that will take another 45 minutes. I am livid. By far worst experience. I am still waiting for my key so I will have to update later to find out if I ever got off this lot or if I just live here now. UPDATE: 7 hrs 40 min later. Still here. No key.

Good experience with Evan. The rest was not great and watch your wallet closely with finance manager

This is the second car I purchased from Stamford Hyundai. I have worked with Sales Consultant Mario Marini both times. He is friendly and personable. He understood what I was looking for and went above and beyond to accommodate me. He was transparent and never rushed us through the process. We were able to agree on a trade-in price for my 2022 Tucson as well. During the financing process, we worked with John Sullivan. He was very meticulous and transparent with the paperwork. John was also accommodating. We started the financing process later than we planned, so we had to leave ... Read More

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Google - Aug 25, 2025

This is the second car I purchased from Stamford Hyundai. I have worked with Sales Consultant Mario Marini both times. He is friendly and personable. He understood what I was looking for and went above and beyond to accommodate me. He was transparent and never rushed us through the process. We were able to agree on a trade-in price for my 2022 Tucson as well. During the financing process, we worked with John Sullivan. He was very meticulous and transparent with the paperwork. John was also accommodating. We started the financing process later than we planned, so we had to leave by a specific time that day. He completed everything we needed to walk away and arranged to finish the rest of the paperwork on the day we were to pick up our new car. All in all, we had a great experience at Stamford Hyundai, and I would recommend going there and working with Mario and John anytime.

Evan helped me with purchasing my brand new car! He was super nice and made the process super easy.

Johnny the service advisor from Stamford Hyundai is the best and should be in charge of customer service there and teach the other service advisors on how they should deal with the customers.

Don't buy from here and STAY AWAY from the service department. They will damage your car and claim it wasn't them. I have a MUCH longer story I will come back and share. 0/10

I bring my truck for service and they take for ever to get noticed when my truck is going to be ready

Had an excellent purchasing experience of an Ioniq 5 with Jonathan Dorvil. He was completely familiar with all aspects of the vehicle, answered our questions and showed us the tech features.

We recently purchased a vehicle from Stamford Hyundai with Brandon Zarceros’ help, and he was absolutely incredible throughout the entire process. From the moment we walked in, Brandon was respectful, attentive, and genuinely helpful. He took the time to listen to exactly what we were looking for, never pushed anything we didn’t want, and helped us find the perfect car. Brandon consistently checked in to make sure we were comfortable and had everything we needed, and he truly made this the best car-buying experience we've ever had. We've visited many dealerships in the past, but the level ... Read More

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Google - Aug 16, 2025

We recently purchased a vehicle from Stamford Hyundai with Brandon Zarceros’ help, and he was absolutely incredible throughout the entire process. From the moment we walked in, Brandon was respectful, attentive, and genuinely helpful. He took the time to listen to exactly what we were looking for, never pushed anything we didn’t want, and helped us find the perfect car. Brandon consistently checked in to make sure we were comfortable and had everything we needed, and he truly made this the best car-buying experience we've ever had. We've visited many dealerships in the past, but the level of customer service Brandon provided was unmatched. If you're looking to buy a vehicle, we 100% recommend coming to Stamford Hyundai, and we HIGHLY recommend working with Brandon. Thank you so much for everything, Brandon! Stamford Hyundai is lucky to have you.

We had a fantastic experience at Stamford Hyundai, especially with our salesperson, Evan. After a disappointing interaction at another local Hyundai dealer, I was close to walking away from the brand altogether; even though I loved the Santa Fe and knew it was the right fit for our family. Evan completely turned things around. From the very first text I sent (with low expectations, just asking about an ad I’d received), he made the process seamless. Within less than a week, he helped us stay on budget with all the features we wanted, tracked down a color combination I’... Read More

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Google - Aug 16, 2025

We had a fantastic experience at Stamford Hyundai, especially with our salesperson, Evan. After a disappointing interaction at another local Hyundai dealer, I was close to walking away from the brand altogether; even though I loved the Santa Fe and knew it was the right fit for our family. Evan completely turned things around. From the very first text I sent (with low expectations, just asking about an ad I’d received), he made the process seamless. Within less than a week, he helped us stay on budget with all the features we wanted, tracked down a color combination I’d been told wasn’t available, and secured a great trade-in offer on my car. Speaking of going above and beyond, Evan installed my plates in a rain storm and located a small sentimental item I left behind in my old car. We couldn’t be happier with both the car and the experience. If you’re considering Hyundai, I’d highly recommend Stamford Hyundai- and especially Evan!

I delt with Makayla. She is so welcoming and inviting with her big smile . Also very transparent, honest, knowledgeable. She is good at what she does and would recommend her for anyone bringing their car in for service

Terrible experience with salespeople that are careless. Barely doing enough to close the deal and absolutely no care afterwards. If you want to be respected, go elsewhere or handpick your salesperson before getting stuck.

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I had an excellent experience leasing my Hyundai Ioniq 6 at Stamford Hyundai. Eli provided patient, attentive service. I had good encounters with the finance, parts, and trade-in people too. And am happy with the Hyundai brand.

Bought my first car and Rob was super helpful ever step of the way through!

Jonathan Dorvil made my entire experience enjoyable and hassle free. He really understands how to handle customers. I would recommend him to anyone looking to buy a Hyundai. He truly deserves 5 Stars. Fran

Waiting for oil change more than 3 hours.

My wife and I decided to replace our Hyundai Ioniq, and after considerable research, decided to buy a Hyundai Tucson. We visited a number of dealerships to test drive various models and found the model/color combination we wanted to purchase at Stamford Hyundai. We were greeted by Gelis Ates, who set us with a test drive of another model we were considering. When we passed on that, he worked with us on sorting out the various options in the Tucson line. He was very pleasant, well-informed, and helpful. From start to finish, it was a great experience. They set ... Read More

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Google - Aug 5, 2025

My wife and I decided to replace our Hyundai Ioniq, and after considerable research, decided to buy a Hyundai Tucson. We visited a number of dealerships to test drive various models and found the model/color combination we wanted to purchase at Stamford Hyundai. We were greeted by Gelis Ates, who set us with a test drive of another model we were considering. When we passed on that, he worked with us on sorting out the various options in the Tucson line. He was very pleasant, well-informed, and helpful. From start to finish, it was a great experience. They set up the car the next day and had one of their staff drive it from Stamford to Brooklyn (thanks, Jose!). Excellent service and attention to detail. Great dealership.

Thank you, Chris Coco for making my experience, quick and painless, I shopped prices you came up with a great solution price color make model smooth experience all around Great deal best price, and professional Thanks Mike G.

I had an amazing experience at Stamford Hyundai! Not only did they come in under the final price another dealer had offered, but they also secured a great interest rate, gave me a solid trade-in value, and made the entire process quick and smooth. What really stood out was how involved they made me feel. They showed me the vehicle while it was being prepped, made sure my Bluelink was set up perfectly before I left the lot, and treated me like more than just another sale. They walked me through my options in a way that made sense for ... Read More

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Google - Aug 4, 2025

I had an amazing experience at Stamford Hyundai! Not only did they come in under the final price another dealer had offered, but they also secured a great interest rate, gave me a solid trade-in value, and made the entire process quick and smooth. What really stood out was how involved they made me feel. They showed me the vehicle while it was being prepped, made sure my Bluelink was set up perfectly before I left the lot, and treated me like more than just another sale. They walked me through my options in a way that made sense for the type of purchase I was making, and at no point did I feel pressured or worried I’d have buyer’s remorse. Now I have family and neighbors interested in going there just based on how positive my experience was and how beautiful my new car is. Big thanks to our Sales Consultant Chris Coco and Sales Manager John Restrepo for making it all happen. Highly recommend!

Valerie at the service desk constantly has a rude attitude and is short with customers. Have had great experiences with Mario, but other than that am disappointed with their inability to assist customers with a smile.

Today I had the best experience I’ve ever had at a service center. I bought a 2023 Elantra from this dealership back in 2022, and after spending 7 frustrating months trying to get a headlight replaced due to water infiltration, I honestly wasn’t expecting much this time around. I came in looking to get a quote for four new tires, a full brake service, and to check out a possible transmission issue. While I was speaking with someone at the parts department, Kevin (I hope I got his name right) overheard our conversation and came over to help. He offered to ... Read More

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Google - Jul 31, 2025

Today I had the best experience I’ve ever had at a service center. I bought a 2023 Elantra from this dealership back in 2022, and after spending 7 frustrating months trying to get a headlight replaced due to water infiltration, I honestly wasn’t expecting much this time around. I came in looking to get a quote for four new tires, a full brake service, and to check out a possible transmission issue. While I was speaking with someone at the parts department, Kevin (I hope I got his name right) overheard our conversation and came over to help. He offered to scan the car right away to look into the transmission issue, and we went outside to take a look. Once we got to the car, he didn’t just run the scan. He also checked my tires and brakes and told me they were still in good condition. Unless I really wanted to replace them, he said there was no need to spend the money just yet. Having worked at a dealership myself, I know how rare it is to find someone in this business who will not try to push unnecessary work. Kevin genuinely had my best interest in mind, and I can’t tell you how much I appreciated that honesty. Needless to say, I will definitely be back when the time comes, and as long as they continue to operate with this level of integrity, they have my business. Keep doing things the right way. Outstanding job!

We recently purchased a 2025 Hyundai Santa Fe, and while our experience with the sales team was disappointing, everything turned around once we met John Sullivan, the Business & Finance Manager. John was truly exceptional — professional, knowledgeable, and incredibly kind. He explained everything clearly, made the financing process smooth and stress-free, and treated us with genuine respect. His calm, honest, and customer-focused approach completely changed our impression of the dealership.

waiting on a refund check for months. john sullivan is handling it. my mailing address seems to be an issue

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Had a great experience working with Gelis Ates and Kevin!

I usually have a great experience at Stamford Hyundai’s service department but today exceeded my expectations. I was late to pick up my car and got there at 4:58. I was helped by Makayla Xavier who assisted me like it was the middle of the day. Thoroughly reviewing what the team did with my car and what each form was for; all with a smile on her face. It’s experiences like these that make me not only pleased with the service at Stamford Hyundai but also more likely to keep leasing cars at the dealership. Thank you to Makayla ... Read More

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Google - Jul 23, 2025

I usually have a great experience at Stamford Hyundai’s service department but today exceeded my expectations. I was late to pick up my car and got there at 4:58. I was helped by Makayla Xavier who assisted me like it was the middle of the day. Thoroughly reviewing what the team did with my car and what each form was for; all with a smile on her face. It’s experiences like these that make me not only pleased with the service at Stamford Hyundai but also more likely to keep leasing cars at the dealership. Thank you to Makayla and the entire service team!

I had a fantastic experience at Stamford Hyundai! Brandon was an absolute pleasure to work with—friendly, professional, and incredibly efficient throughout the entire process. He made everything easy and stress-free, and even followed up after the purchase to ensure we were completely satisfied. I truly appreciated his attention to detail and the care he put into helping us find the perfect car. Mike, the finance manager, was also amazing. He clearly explained all of the financing options and made the paperwork process smooth and straightforward. Both Brandon and Mike went above and beyond to make sure we felt confident ... Read More

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Google - Jul 21, 2025

I had a fantastic experience at Stamford Hyundai! Brandon was an absolute pleasure to work with—friendly, professional, and incredibly efficient throughout the entire process. He made everything easy and stress-free, and even followed up after the purchase to ensure we were completely satisfied. I truly appreciated his attention to detail and the care he put into helping us find the perfect car. Mike, the finance manager, was also amazing. He clearly explained all of the financing options and made the paperwork process smooth and straightforward. Both Brandon and Mike went above and beyond to make sure we felt confident and excited about our purchase. I'm absolutely thrilled with my new car and couldn’t be happier with the level of service we received. Highly recommend Stamford Hyundai and their team!

Today I received the best customer service I have gotten ever. Thanks to all of the staff and specially to Eli who helped through all the process of finding the best option and he was super patient, kind, and professional

Terrible service, unprepared sellers.

I worked with Gelis Ates on the purchase of a used car. He was fantastic. I highly recommend.

If we could give a negative review, we would. Such a sleazy experience when we stopped by to buy a used car for our daughter. The prices listed are NOT real. Do not belive anything they say. And they are dumb enough to email us everyday to see if we want a car. DO NOT go to this dealer.

The dealership sends me a coupon for $30 oil change. I walk in and expect to pay 30 for oil change. The service staff mentions that coupon is for conventional oil change and we dont perform conventional oil changes. My question - Why do you keep sending me those conventional oil coupons when you cant clearly service those? Highly unethical practice.

Mario is the best salesman I’ve ever worked with. Worked hard to get me the right car. Thank you Mario!!

Just purchased a 2025 Sonata Hybrid from Stamford Hyundai. I know it's hard to believe but the experience was painless and I hate to say : enjoyable. I worked with Jonathan Dorvil. First off he was never salesmany. He is easy to talk to and didnt play any games. The dealership as well was just what I wanted. There was no "my manager wants to talk to you" moment. After a bit I knew exactly what car I wanted: color and interior. They didnt have it there but Jonathan wasted no time finding the exact car from another nearby ... Read More

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Google - Jul 15, 2025

Just purchased a 2025 Sonata Hybrid from Stamford Hyundai. I know it's hard to believe but the experience was painless and I hate to say : enjoyable. I worked with Jonathan Dorvil. First off he was never salesmany. He is easy to talk to and didnt play any games. The dealership as well was just what I wanted. There was no "my manager wants to talk to you" moment. After a bit I knew exactly what car I wanted: color and interior. They didnt have it there but Jonathan wasted no time finding the exact car from another nearby dealer. The trade for my used car was highly competitive and no hassle. So in summary I highly recommend Stamford and in particular Jonathan Dorvil.

Good experience. No pressure from the salesman. the DMV website crashed and they went above and beyond so we could get the car home with out having to come back in. Thanks

I had an exceptional experience with Stamford Hyundai and couldn’t be more satisfied! I traveled from out of state, and they made the entire process smooth and stress-free. Robert, my salesman, was fantastic—honest, attentive, and truly committed to finding the right fit for me. He made sure every detail was handled before I even arrived, saving me time and making the long trip more than worth it. Kevin in finance was just as great—professional, transparent, and worked with me to ensure the numbers made sense for both sides. I never felt pressured or rushed, just respected and ... Read More

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Google - Jul 12, 2025

I had an exceptional experience with Stamford Hyundai and couldn’t be more satisfied! I traveled from out of state, and they made the entire process smooth and stress-free. Robert, my salesman, was fantastic—honest, attentive, and truly committed to finding the right fit for me. He made sure every detail was handled before I even arrived, saving me time and making the long trip more than worth it. Kevin in finance was just as great—professional, transparent, and worked with me to ensure the numbers made sense for both sides. I never felt pressured or rushed, just respected and well taken care of. If you’re considering buying a vehicle—even from out of state—Stamford Hyundai is worth the trip. Outstanding team and a great experience from start to finish!

UPDATE: FROM MY WIFE CRISPIN PREVIOUS POST 2 WEEKS AGO. After emailing corporate about the treatment and what stamford Hyundai held my registration because they didn't receive the title after i told from the very beginning that the lein holder had the title, Then The general manager called and said he was overnighting it to me after i told him that i personally had to go to DMV in ny and show proof that i had the car which then they issued me a registration. The general manager sent the registration they had been holding and the date on the ... Read More

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Google - Jul 9, 2025

UPDATE: FROM MY WIFE CRISPIN PREVIOUS POST 2 WEEKS AGO. After emailing corporate about the treatment and what stamford Hyundai held my registration because they didn't receive the title after i told from the very beginning that the lein holder had the title, Then The general manager called and said he was overnighting it to me after i told him that i personally had to go to DMV in ny and show proof that i had the car which then they issued me a registration. The general manager sent the registration they had been holding and the date on the car it was registered through dmv was on May 9th 2025. So basically my registration was held in the dealer ship paseed the expired date of May 27th 2025. Now i have the issue that the vehicle was Supposedly certified pre owned and when i logged into my hyundai account and saw that the CPO date i had on my paperwork was bogus because online the CPO states it was on 7/31/2025. The vehicle i purchased was never bought by an actual customer, it was driven between the 2 dealerships and 21278 miles were put on the vehicle before ( Me ) the first customer purchased the vehicle off the lot, So my CPO should have been 4/27/2025 but the dealership did not follow through with correcting it. now i am sending all documentation to all the proper people within Hyundai usa to show them the type os people they trust selling their brand only to give hyundai and its customers a bad taste in their mouth. The proper thing to do would be to have the dealership correct the real cpo date from the time I purchased the vehicle. But i do not know if this will happen cause when my wife called this evening on 7/9/25 and tried to reach out to the general manager they gave her the run around like they have done to us in the past when we have called. The last time i spoke to the GM he said he would call back and make it right and never spoke to him again and now this was uncovered so another bad moment in stamford hyundai where no one ever wants to correct or help the customers that walk through the door. and i have all paper work to show from my hyundai and everything. maybe this wont fall under deaf ears.

Johnny is very Helpful and accommodating, I have a great service.

I purchased a 2022 Hyundai Sonata from Rob Hayes at Stamford Hyundai. He was an absolute pleasure to work with and helped me out with every facet of the purchase. I love the car and really appreciate all of Rob’s hard work and enthusiasm with the process.